> Source: https://instantdeedpoll.co.uk/terms/ — updated 24 September 2026. This Markdown mirror is generated at build time from the same content the page serves.

# Terms of Service

Quick answer

These terms govern purchases from InstantDeedPoll.co.uk: every product is a one-time payment for a personalised PDF, normally generated and emailed within minutes after successful payment, with unlimited re-downloads for 12 months. You are responsible for signing and witnessing your document correctly; we are responsible for its wording, backed by our acceptance guarantee.

Updated 24 September 2026 · [Editorial policy](https://instantdeedpoll.co.uk/editorial-policy/)

## What are you selling?

Personalised legal document PDFs — deed polls, statutory declarations and notification letter packs — generated from the details you give us and delivered by email, with a personal re-download link valid for 12 months. One-time payment. Yours forever. No subscription, ever. We never print, post, witness or store executed documents.

## What am I responsible for?

The accuracy of the details you enter, and the correct execution of the document: printing it, signing it in ink (in both old and new names for a deed poll), and having two [independent witnesses](https://instantdeedpoll.co.uk/who-can-witness-a-deed-poll/) aged 18 or over physically present — or, for statutory declarations, signing only in front of an authorised witness and declaring only what you know to be true. Our instruction cards walk you through every step.

## What are you responsible for?

The wording of the documents. Acceptance guarantee: if HM Passport Office, the DVLA, [HMRC](https://instantdeedpoll.co.uk/change-name-hmrc/) or any UK bank refuses to accept your document solely because of its wording, tell us within 60 days and we will refund you in full. If we make a typo, we will always issue a corrected PDF free of charge first.

## How does the 14-day cancellation right work?

Our products are digital content delivered instantly. At checkout you actively confirm that you want immediate delivery and agree to waive your 14-day right to cancel once delivery starts. Without that confirmation, payment does not proceed. Order confirmations state that digital delivery began with your consent.

## What are the limits of your service?

We are not a law firm and do not provide legal advice. For complex circumstances, consult a solicitor. We are an independent document service and are not affiliated with HM Government.